Payment Plans
Payment plans
Reserve your piece with a 20% deposit
Found the one? Pay a 20% deposit at checkout and we'll set the piece aside for you. Pay the rest by your due date and it's on its way. No interest, no fees and no credit checks.
Before you begin
How you pay depends on your order total
Under $500
Standard checkout. Orders under $500 are paid in full.
$500 – $9,999
Pay in full, or pay a 20% deposit at checkout. The balance is charged automatically to the card you used, on your due date.
$10,000 and over
A 20% deposit is paid at checkout, and the balance is paid by bank transfer by your due date.
How it works
Four simple steps
Add to cart
Once your cart reaches $500, you'll see the option to pay with a payment plan at checkout.
Pay your deposit
Your 20% deposit is charged straight away and the piece is taken off sale and held for you.
Weekly reminders
Each week we'll email your remaining balance and due date. You can pay early at any time.
On its way
On your due date the balance is charged (or your bank transfer is received), and we prepare your piece for dispatch.
The plans
Time to pay
| Order total | Deposit | Time to pay | Balance paid by |
|---|---|---|---|
| $500 – $999 | 20% | 2 weeks | Automatic card charge |
| $1,000 – $1,999 | 20% | 3 weeks | Automatic card charge |
| $2,000 – $4,999 | 20% | 4 weeks | Automatic card charge |
| $5,000 – $9,999 | 20% | 6 weeks | Automatic card charge |
| $10,000 – $19,999 | 20% | 8 weeks | Bank transfer |
| $20,000 and over | 20% | 10 weeks | Bank transfer |
Common questions
Payment plan FAQs
Is my deposit refundable?
No. Your deposit is non-refundable, because the piece is taken off sale and held exclusively for you. If you cancel your plan or the balance isn't paid by the due date, the piece is returned to sale and the deposit is kept.
Can I pay my balance early?
Yes. Each reminder email includes a link to pay your balance in full at any time. For bank transfer orders, contact us and we'll send our account details and your reference.
Are there any fees or interest?
No. You only pay the price of the piece. There's no interest, no fees and no credit check.
What if my card payment fails on the due date?
We'll email you straight away so you can update your card or pay another way. If the balance still isn't paid, the plan is cancelled, the piece returns to sale and the deposit isn't refunded.
Can I change the card used for my plan?
Yes. Contact us before your due date and we'll help you update it.
When will my order be dispatched?
Your piece is prepared for dispatch once the balance has been paid in full. Pieces on a payment plan can't be dispatched or collected early.
Can I return an item bought on a payment plan?
Payment plan purchases follow our standard refund policy.